Last Updated: 12/02/2025

Terms of Service and Conditions of Sale

PLEASE CAREFULLY READ THESE TERMS OF SERVICE AND CONDITIONS OF SALE BEFORE PLACING AN ORDER ONLINE OR OTHERWISE USING THIS WEBSITE OR ANY OTHER SPACEMILK SERVICE. THESE TERMS CONTAIN VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.

These Terms of Service and Conditions of Sale, and any amendments or supplements to them, together with our Privacy Policy (collectively, the “Terms”), apply to the purchase and sale of products and services through www.spacemilk.com and related web properties, including any features, content, or other materials provided via this website (the "Website"). The Website is owned and operated by Spacemilk, Inc. (“Spacemilk”, "us", "we", or "our" as the context may require). These Terms form a legally binding agreement between you and Spacemilk, and govern your access to and use of this Website and any other websites of Spacemilk, any order you place through the Website, and your use or attempted use of our products and services (collectively, the “Products”).

These Terms are subject to change by us without prior written notice at any time, in our sole discretion. Any changes to the Terms will be in effect as of the "Last Updated" date referenced on the Website. You should review these Terms before purchasing any product or services that are available through this Website. Your continued use of this Website after the "Last Updated” date will constitute your acceptance of and agreement to such changes. You should periodically visit this page to review the current Terms so you are aware of any revisions.

BY ACCESSING OR USING THE WEBSITE, INCLUDING PLACING AN ORDER ONLINE FOR ANY PRODUCTS MADE AVAILABLE ON OR THROUGH THE WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND THAT THEY WILL BE ENFORCEABLE IN THE SAME WAY AS IF YOU HAD SIGNED THESE TERMS. IF YOU DO NOT ACCEPT ALL OF THE TERMS AND CONDITIONS HEREIN, YOU WILL NOT ACCESS OR USE THE WEBSITE OR OTHERWISE PLACE AN ORDER ONLINE FOR PRODUCTS.

Eligibility

By using the Website or placing an order for Products, you affirm that you are of legal age to enter into these Terms, and you accept and agree to be bound by these Terms. You may not order or obtain Products from this Website if you (a) do not agree to the Terms, (b) are not the older of (i) at least 18 years of age or (ii) the legal age to form a binding contract with Spacemilk, or (c) are prohibited from accessing or using this Website or any of this Website’s contents, goods, or services by applicable law. You affirm that if you place an order on behalf of an organization or company, you have the legal authority to bind any such organization or company to these Terms.

Accounts

In order to use certain features of the Website and purchase Products, you may be required to create and register an account (“Account”). You must provide accurate, current, and complete information during the registration process and keep your Account up to date at all times. You are solely responsible for the confidentiality of your Account and password, as well as for its use and misuse. You must promptly inform us of any need to deactivate your Account, including if you become aware that your Account is compromised or being used without authorization. You will be responsible for any and all activities conducted through your Account, including those activities that, if undertaken by you, would be deemed a violation of these Terms. We have the right to disable any Account, username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms. You may not share your Account(s) with others. You should use particular caution when accessing your Account from a public or shared computer so that others are not able to view or record your password or other personal information, as we assume no responsibility for any consequences thereof.

Orders Acceptance and Cancellation

You agree that your order is an offer to buy, under these Terms, all Products listed in your order. All orders must be accepted by us, or we will not be obligated to sell the Products to you. Payment must be received by Spacemilk before Spacemilk’s acceptance of the order. Spacemilk may require additional information regarding your order if you have not provided all of the information required, and may cancel or limit an order any time after it has been placed. We may choose not to accept orders at our sole discretion, even after we send you a confirmation email with your order number and details of the items you have ordered. Your order is expressly conditioned on your acceptance of these Terms.

With respect to participation in Spacemilk’s subscriptions (as further described below), you expressly agree that by submitting your initial order, such order is an offer to purchase a subscription under these Terms and that you are agreeing to the terms of our auto-renewal subscription policy and understand our subscription cancellation policy. Once a properly completed order and a valid form of payment have been received, we will locate the item(s) you have ordered to place them in line for shipment. All items are subject to availability. We will promptly inform you if the Product(s) you have ordered are not available and we may offer you alternative Product(s) of equal quality and value.

Prices and Payment Terms

All prices, discounts, and promotions, including those posted on the Website, are subject to change without notice. The price charged for a Product will be the price in effect at the time the order is placed and will be set out in your order confirmation. Price increases will only apply to orders placed after such changes. Posted prices may not include taxes or charges for shipping and handling. Your final order total will include the appropriate state and local taxes.

We strive to display accurate price information, however, we may, on occasion, make inadvertent typographical errors, inaccuracies, or omissions related to pricing and availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time and to cancel any orders arising from such occurrences. We accept credit cards for all purchases. You represent and warrant that (i) the credit card information you supply to us is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any, regardless of the amount quoted on the Website at the time of your order.

Shipments; Delivery; Title and Risk of Loss

We will arrange for shipment of the Products to you. Please check the individual product page for specific delivery options. You will pay all shipping and handling charges specified during the ordering process. Unless otherwise noted, Spacemilk will use commercially reasonable efforts to ship Products within a reasonable time after receipt of your properly completed order.

Although Spacemilk may provide delivery or shipment timeframes or dates, you understand that those are Spacemilk’s good faith estimates and may be subject to change; shipping and delivery dates cannot be guaranteed. We are not liable for any delays in shipments. You further understand that product availability may be limited and particular products may not be available for immediate delivery, in which case the products will be delivered when they become available. Spacemilk may reject orders where the stated delivery address is outside the United States. Title and risk of loss pass to you upon our transfer of the products to the carrier.

Product Representations

Spacemilk reserves the right to discontinue or change at any time without notice the specifications, content, messaging, products, and any other information, and prospectively change prices, on Products, in each case without incurring any obligation to you. While Spacemilk takes reasonable precautions to try to ensure that the prices quoted on the Website are correct, to ensure that the Website is complete, accurate, and current, and to describe the items available on the Website as accurately as possible and to depict the most up to date packaging, Spacemilk does not warrant that product descriptions are accurate, complete, reliable, current, or error-free, or that product packaging depicted on the Website will match the actual product that you receive.

Spacemilk’s descriptions of, or references to, products not owned by Spacemilk do not imply endorsement of that product, or constitute a warranty by Spacemilk. Any Product on this Website at a particular time does not imply or warrant that these Products will be available at any other time. Spacemilk makes no warranties, guaranties, promises, or statements as to the results that may be obtained or otherwise gained from the use of our Products.

Use of Products

Spacemilk only accepts orders for personal use. Commercial resale of items offered on the Website is prohibited absent our express prior written consent. If Spacemilk discovers that you are placing orders with the intent to resell items offered on the Website or are otherwise using or intend to use the products inappropriately or illegally, we may take any or all of the following actions:

• Immediately cancel your order;
• Suspend or terminate your Account; and
• Pursue any and all available legal remedies from you under applicable law.

To the extent your conduct may violate applicable laws, we may also report you to federal, state and/or local enforcement authorities. It is your responsibility to understand and obey all applicable local, state, federal, and international laws in regard to any item purchased from this Website. By placing an order, you represent that the Products ordered will be used only in a lawful manner.

International Orders

We may not sell certain Products in jurisdictions other than the United States of America. While we may choose to accept international orders, the acceptance of such orders and the sale of such Products will be subject to the following conditions:

1. You agree that the purchase of any Products by you will be (i) ex works from Spacemilk’s facilities in the United States per Incoterms 2010, with all title risk and loss in the products passing to you in the United States; and (ii) for your own personal use only and not for further resale or distribution in any manner;
2. You hereby expressly authorize and direct Spacemilk to load and ship the purchased products to your shipping address, and to contract on your behalf with a courier company for that purpose, as may be necessary; and
3. You are the principal importer of record and will undertake responsibility for all applicable taxes, shipping, customs clearance, duties and import requirements from Spacemilk’s facilities in the United States to your foreign shipping address.

Subscriptions

Spacemilk offers Products that can be purchased through an automatically recurring subscription (“Subscription”). If you purchase a Subscription, you authorize us to periodically charge you, on a going-forward basis, every month, or the frequency of your choosing on the Website (“Billing Period”), the amount then in-effect for your Subscription. You may cancel a Subscription at any time. A Subscription will continue unless and until you cancel it, or we terminate it. To avoid a recurring charge, you must cancel your Subscription by the last day of your Billing Period. We reserve the right to, and may, change the price of a Subscription for any subsequent subscription period but will provide you advance notice of any increase before it applies. If you wish to cancel your Subscription, you may do so on our Website or by contacting our support team at support@spacemilk.com.

We will charge your Subscription to the payment method you provide to us during registration (or to a different payment method if you change your payment information). You are responsible for promptly updating all information to keep your billing account current, complete, and accurate. If your credit card information is cancelled or is no longer valid, you must promptly notify us. Changes to such information can be made on our Website. If we are unable to successfully charge your credit card or payment account for payments due, we reserve the right to revoke or restrict access to your Account, or terminate your Subscription.

User Content

Subject to the limitations set forth herein, you or third parties may be able to upload or submit photographs, comments, video clips, reviews, and other communications and content to us, including on or through the Website (collectively, "User Content"). User Content must comply with the Content Guidelines set out in these Terms. Any User Content you post or provide to us will be considered non-confidential and non-proprietary.

License

By providing any User Content to us or the Website, you grant Spacemilk and its affiliates, and each of their respective licensees, successors, and assigns, a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable (directly and indirectly through multiple tiers) right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content, and the name submitted in connection with such User Content, throughout the world in any media now known or hereafter conceived. Spacemilk and its affiliates are free to use any ideas, concepts, or know-how contained in User Content for any purpose whatsoever including, but not limited to, developing, manufacturing, distributing, and marketing products using such information. Spacemilk is under no obligation (i) to maintain User Content in confidence; (ii) to pay to you or any third party any compensation for any User Content; or (iii) to respond to any User Content.

Responsibility for User Content

You are and will remain solely responsible for your User Content and Spacemilk takes no responsibility and assumes no liability to you or any third-party, for any User Content, including its legality, reliability, accuracy, and appropriateness. Any content, views, opinions, comments, questions, or responses expressed, submitted, published, posted, uploaded, or otherwise transmitted by you, third parties, or other users through or in connection with the Website, Spacemilk, or the Products, are solely the views, opinions, and responsibility of the parties expressing, submitting, publishing, posting, uploading, or transmitting them and do not necessarily reflect the opinions of Spacemilk.

Representations and Warranties (User Content)

You represent and warrant that (i) you own or control all rights in and to your User Content and have the right to grant the license granted above to Spacemilk and its affiliates and each of their respective licensees, successors, and assigns, and (ii) your User Content does and will comply with these Terms and will not cause injury to any person or entity.

Spacemilk Reservation of Rights

We reserve the exclusive right, in our sole discretion, to (i) remove or refuse to post any User Content for any or no reason; (ii) take any action with respect to any User Content that we deem necessary or appropriate, including if we believe that such User Content violates these Terms; (iii) disclose your identity or other identifying information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy; or (iv) take appropriate legal action, including without limitation, referral to law enforcement.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone transmitting any User Content to us or on or through the Website. You waive and hold harmless the Company and its affiliates, licensors, licensees, and service providers from any claims resulting from any action taken by any of the foregoing parties during, or taken as a consequence of, investigations by either such parties or law enforcement authorities. We have no obligation and do not undertake to review material before it is posted on the Website, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user. We have no liability or responsibility to anyone for performance or nonperformance of the activities described herein.