FAQs

Product
  1. What is Spacemilk?

    Spacemilk is the first complete and highly digestible non-GMO cell-based protein. Derived from baker’s yeast, the protein in Spacemilk is complete and hypo-allergenic. Spacemilk original protein is combined with fiber, probiotics, monkfruit, and a touch of salt.

  2. What makes Spacemilk different from animal or plant-based alternatives?

    Its nutritional value is comparable to animal-based whey, making it a better choice than plant-based proteins, yet is vegan. It’s significantly more sustainable - using less water, land, and other resources - than plant- or animal-based options, which is great for our planet.

  3. What is Spacemilk made from?

    Spacemilk is a cell-based protein derived from yeast protein isolate. It also contains organic Sunfiber™ which is the best hypoallergenic fiber ingredient and Lactospore™ which is a cutting-edge probiotic to support your digestive system. 

  4. Is Spacemilk vegan?

    Yes! Spacemilk is neither animal or plant-based.

  5. Is Spacemilk free of allergens?

    Yes. The purification process isolates the protein from the cells using only water and electricity. This means that, unlike other protein sources, Spacemilk is free of any solvents, chemicals or undisclosed ingredients.

  6. Why is Spacemilk right for me?

    With 25g of protein, 3g of soluble fiber, and 1 billion CFU of probiotics per serving, Spacemilk is right for anyone who is looking to increase their daily protein intake while being kind to their digestive system.

  7. How do I use Spacemilk?

    Spacemilk can be blended with 8oz of your preferred milk. It’s highly soluble.

  8. When will I know if Spacemilk is working?

    We recommend giving it two weeks, but you should begin to see improvements to your digestion and overall well-being from the first day.

  9. Do you offer samples of Spacemilk?

    Instead of small samples, we offer a 30 day risk-free guarantee. We are committed to reducing waste and being eco-friendly, and current options for samples do not allow for that. However, if you don’t love it, we have a no-hassle, risk-free guarantee. 

Sustainability
  1. What makes Spacemilk sustainable?

    The cell protein that’s in Spacemilk produces 85-97% fewer greenhouse gasses than whey protein. It’s grown in water so it uses far less land than both animal- and plant-based proteins (even plant-based proteins require sprawling farms, long periods of time, and more inputs from all over the globe). The water used to produce Spacemilk is infinitely recyclable. Lastly, our aluminum packaging is actually recyclable, unlike most plastics, and we don’t include single-use plastic scoops in our bag to reduce our impact on the environment.

  2. Why is there no scoop in my bag?

    We don’t include single-use plastic scoops because we’re committed to being sustainable and eco-conscious, starting with our packaging. We invite our customers to enjoy Spacemilk by using their own ⅓ cup measuring cups. However, we do offer an optional metal, fully reusable measuring cup at checkout for your convenience.

Purchases &
Returns
  1. What is your shipping policy?

    We ship all orders via UPS, which typically leave the facility in 3-5 days. You will see estimated shipping costs at checkout, however orders over $100 and subscriptions receive free shipping.

  2. What if I don’t like it?

    We want you to feel comfortable and confident about trying Spacemilk. We offer a 30 day risk-free guarantee. If you’re not happy, just reach out to us and we’ll offer a refund on your first order - no questions asked. We also invite you to pass on your remaining Spacemilk to someone who may enjoy it to avoid creating waste.

  3. How do I get a refund?

    To receive a refund, send an email within 30 days of receiving your order to support@spacemilk.com and we’ll be in touch. Please include your order number.

  4. Who do I contact if there’s an issue with my order?

    Please email support@spacemilk.com if there is an issue with your order. We will be in touch to make it right.

Subscriptions
  1. How does a subscription work?

    When you subscribe, you never run the risk of running out of Spacemilk and you save money! You receive your container(s) of Spacemilk every 30 days, shipped free. Additionally, from your second month on you receive a subscriber-exclusive discount on your order. You also support us in our mission to become the world’s healthiest, most sustainable and eco-conscious provider of alternative food sources. You are able to modify or cancel your subscription at any time.

  2. How do I skip delivery?

    To skip a delivery, simply login to your account and go to “manage subscriptions” - from here you can adjust your subscription settings.

  3. How do I change the date for my next order?

    To change the date for your next order…

  4. How do I reactivate a canceled subscription?

    To reactivate a canceled subscription…

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